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Saturday, October 16, 2021

Customers sue Arik Air over cancelled flight, allege breach of contract

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Four intending travellers have sued Arik Air Limited for alleged indiscriminate cancellation of their Abuja-Yola flight without notification on October 22, 2020.

The plaintiffs; Sadiq Usman, Luqman Hussain, Muhammad Danazumi, and Zubair Usman – accused the airline of breach of contract, and violation of their rights as well as certain provisions of the Nigerian Civil Aviation Authority, NCAA, regulations.

They filed their suit at the High Court of the Federal Capital Territory in Abuja on December 31, 2020, demanding over N6.7 million as damages, refund of the fare they paid for the wasted flight tickets, and cost of prosecuting the suit.

The plaintiffs, however, expressed regrets that they arrived the airline’s check-in counter at about 9 a.m., more than two hours ahead of the scheduled flight, but no one was available to attend to them.

The second plaintiff stated that he had paid N51,525 for the flight ticket with the evidence of payment issued.

They also sought an order directing Arik Air to pay the plaintiffs N1.5 million.

The suit has not been assigned to a judge and the defendant has not filed a defense.

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